{"id":2119,"date":"2023-06-06T15:54:28","date_gmt":"2023-06-06T15:54:28","guid":{"rendered":"https:\/\/help.handup.app\/help\/"},"modified":"2024-04-09T10:21:27","modified_gmt":"2024-04-09T10:21:27","slug":"help","status":"publish","type":"page","link":"https:\/\/help.handup.app\/en\/","title":{"rendered":"Help"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;145px&#8221; height=&#8221;229px&#8221; max_height=&#8221;260px&#8221; custom_margin=&#8221;0px||-7px||false|false&#8221; custom_padding=&#8221;3px||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;419.1px&#8221; custom_margin=&#8221;52px|auto|-65px|auto|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#00B3DB&#8221; custom_margin=&#8221;0px|||14px|false|false&#8221; custom_padding=&#8221;11px||||false|false&#8221; link_option_url=&#8221;#client&#8221; border_radii=&#8221;on|9px|9px|9px|9px&#8221; border_color_all=&#8221;#00B3DB&#8221; border_style_all=&#8221;outset&#8221; box_shadow_style=&#8221;preset4&#8243; box_shadow_color=&#8221;#34EFE8&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: center;\"><strong><span style=\"color: #ffffff;\">I want to find an experts<\/span><\/strong><\/h2>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; _module_preset=&#8221;default&#8221; background_color=&#8221;#00B3DB&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;11px||||false|false&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM1MCJ9fQ==@&#8221; border_radii=&#8221;on|9px|9px|9px|9px&#8221; border_color_all=&#8221;#00B3DB&#8221; border_style_all=&#8221;outset&#8221; box_shadow_style=&#8221;preset4&#8243; box_shadow_color=&#8221;#34EFE8&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: center;\"><span style=\"color: #ffffff;\">I want to offer my services<\/span><\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;client&#8221; module_class=&#8221;client&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;554px&#8221; custom_margin=&#8221;-48px|||||&#8221; custom_padding=&#8221;18px||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;-37px|||||&#8221; custom_padding=&#8221;15px|||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1><span class=\"emoji\">\ud83d\udc4b<\/span> \u00a1I want to find an expert!<\/h1>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;419.1px&#8221; custom_margin=&#8221;-19px|auto|-65px|auto||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#000000&#8243; text_line_height=&#8221;1.3em&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong><span style=\"color: #000000;\">We are a 1:1 video call marketplace where you&#8217;ll find all kinds of professionals and influencers. <a class=\"emoji\" href=\"https:\/\/apps.timwhitlock.info\/emoji\/tables\/unicode#emoji-modal\" title=\"U+1F632\"><span class=\"emoji\"><\/span><\/a><\/span><\/strong><span style=\"color: #000000;\"><\/span><\/p>\n<p><span style=\"color: #000000;\"><\/span>1. Sign up, <span style=\"color: #000000;\">choose a service that interests you, and<\/span> <span style=\"font-size: 14px;\">call now if they&#8217;re online, or schedule a video call.<\/span><\/p>\n<p>2. Answer the question the provider asks you, so they know if they can help you with any specific matter.<\/p>\n<p>Select the time you want to talk (<a href=\"https:\/\/help.handup.app\/pricing\">more information here<\/a>).<\/p>\n<p>IIn each service, you&#8217;ll see:<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>The minimum duration offered by the provider,<\/li>\n<li>The time recommended by the provider for an optimal service. We temporarily hold the amount on your bank card until the call is completed, but if you spend less, we release the remaining balance (similar to gas stations).<\/li>\n<li>\u00a1Customize the duration as you wish!<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><a class=\"emoji\" href=\"https:\/\/apps.timwhitlock.info\/emoji\/tables\/unicode#emoji-modal\" title=\"U+1F308\"><\/a><a class=\"emoji\" href=\"https:\/\/apps.timwhitlock.info\/emoji\/tables\/unicode#emoji-modal\" title=\"U+1F308\"><\/a><a class=\"emoji\" href=\"https:\/\/apps.timwhitlock.info\/emoji\/tables\/unicode#emoji-modal\" title=\"U+1F308\"><\/a>4. Speak, enjoy, learn, and solve.!! <a class=\"emoji\" href=\"https:\/\/apps.timwhitlock.info\/emoji\/tables\/unicode#emoji-modal\" title=\"U+1F308\"><span class=\"emoji\"><\/span><\/a>\ud83c\udf08\ud83c\udf08<a class=\"emoji\" href=\"https:\/\/apps.timwhitlock.info\/emoji\/tables\/unicode#emoji-modal\" title=\"U+1F308\"><\/a><\/p>\n<p>\u00bfDo you want to become a call provider? <a href=\"https:\/\/help.handup.app\/create-service\/\">Here we&#8217;ll tell you how<\/a>!<\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #ffffff;\"><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_video src=&#8221;https:\/\/www.youtube.com\/watch?v=587YwW2x-UU&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243; custom_margin=&#8221;||20px|||&#8221;][\/et_pb_video][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;3px||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;80px&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;41px|||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1><span class=\"emoji\">\u270c<\/span><span style=\"color: #2d2d2d;\"><span style=\"color: #2b2b2b;\">\u00bfHow does Hand Up <strong>protects you<\/strong>?<\/span><\/span><\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;372.1px&#8221; custom_margin=&#8221;|auto|-65px|auto||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#000000&#8243; text_line_height=&#8221;1.3em&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong><span style=\"color: #000000;\">When you call with us:<\/span><\/strong><\/p>\n<p>&#8211; If the provider misses the appointment, arrives late, or experiences internet connection issues, we will deduct it from the call&#8217;s price.<\/p>\n<p>&#8211; The cost varies depending on the minutes you consume; you don&#8217;t have to pay for a mandatory time.<\/p>\n<p>&#8211; You can explain to the call provider what you need before calling, in case they don&#8217;t know how to answer and reject the call.<\/p>\n<p>&#8211; Hand Up fights against identity theft by authenticating the provider with their social media, website links, and other credentials.<\/p>\n<p>&#8211; We integrate with the best and most secure card payment gateway: Stripe.<\/p>\n<p>&#8211; Cancellation policy for bookings, fair for both you as a customer and the provider.<\/p>\n<p>&#8211; You have access to reviews and comments from other real customers.<\/p>\n<p>&#8211; You will have access to invoices.<\/p>\n<p>&#8211; We use Artificial Intelligence to detect fraud and illegal activities.<\/p>\n<p>\u00bfDo you want to become a call provider? <a href=\"https:\/\/help.handup.app\/create-service\/\">Here we&#8217;ll tell you how<\/a>!<\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #ffffff;\"><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_signup provider=&#8221;sendinblue&#8221; sendinblue_list=&#8221;apikey|2&#8243; first_name_field=&#8221;off&#8221; last_name_field=&#8221;off&#8221; use_custom_fields=&#8221;on&#8221; success_message=&#8221;Verifica el email que te acabamos de enviar, comprueba la carpeta de spam&#8221; title=&#8221;Subscribe to our Newsletter!&#8221; description=&#8221;<\/p>\n<p>wpt_ignored32_FB5XWL3QPV6SS___<\/p>\n<p>&#8211; Nueva funcionalidad y paises wpt_ignored32_FB5XWL3QPV6SS___<\/p>\n<p>&#8211;<span>Consejos y trucos<\/span>wpt_ignored32_FB5XWL3QPV6SS___<\/p>\n<p>&#8211; Eventos,<span>webinars y mucho m\u00e1s<\/span><span\/>wpt_ignored32_FB5XWL3QPV6SS___<\/p>\n<p>&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#00B3DB&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_signup_custom_field field_id=&#8221;APELLIDOS&#8221; field_title=&#8221;I&#8217;m interested in content for\u2026&#8221; field_type=&#8221;radio&#8221; radio_options=&#8221;%91{%22value%22:%22Videocall client%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%22Videocall provider%22,%22checked%22:0,%22dragID%22:0}%93&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; predefined_field=&#8221;APELLIDOS&#8221;][\/et_pb_signup_custom_field][\/et_pb_signup][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I want to find an expertsI want to offer my services\ud83d\udc4b \u00a1I want to find an expert! &nbsp;We are a 1:1 video call marketplace where you&#8217;ll find all kinds of professionals and influencers. 1. Sign up, choose a service that interests you, and call now if they&#8217;re online, or schedule a video call. 2. Answer [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":1116,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[],"tags":[],"class_list":["post-2119","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/help.handup.app\/en\/wp-json\/wp\/v2\/pages\/2119","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.handup.app\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.handup.app\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.handup.app\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/help.handup.app\/en\/wp-json\/wp\/v2\/comments?post=2119"}],"version-history":[{"count":3,"href":"https:\/\/help.handup.app\/en\/wp-json\/wp\/v2\/pages\/2119\/revisions"}],"predecessor-version":[{"id":2213,"href":"https:\/\/help.handup.app\/en\/wp-json\/wp\/v2\/pages\/2119\/revisions\/2213"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/help.handup.app\/en\/wp-json\/wp\/v2\/media\/1116"}],"wp:attachment":[{"href":"https:\/\/help.handup.app\/en\/wp-json\/wp\/v2\/media?parent=2119"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.handup.app\/en\/wp-json\/wp\/v2\/categories?post=2119"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.handup.app\/en\/wp-json\/wp\/v2\/tags?post=2119"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}