{"id":2123,"date":"2023-06-06T15:54:28","date_gmt":"2023-06-06T15:54:28","guid":{"rendered":"https:\/\/help.handup.app\/aide\/"},"modified":"2023-06-06T15:54:28","modified_gmt":"2023-06-06T15:54:28","slug":"aide","status":"publish","type":"page","link":"https:\/\/help.handup.app\/fr\/","title":{"rendered":"Aide"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb min_height=\u00a0\u00bb145px\u00a0\u00bb height=\u00a0\u00bb229px\u00a0\u00bb max_height=\u00a0\u00bb260px\u00a0\u00bb custom_margin=\u00a0\u00bb0px||-7px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb3px||0px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb1_3,1_3,1_3&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb min_height=\u00a0\u00bb419.1px\u00a0\u00bb custom_margin=\u00a0\u00bb52px|auto|-65px|auto|false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#00B3DB\u00a0\u00bb custom_margin=\u00a0\u00bb0px|||14px|false|false\u00a0\u00bb custom_padding=\u00a0\u00bb11px||||false|false\u00a0\u00bb link_option_url=\u00a0\u00bb#client\u00a0\u00bb border_radii=\u00a0\u00bbon|9px|9px|9px|9px\u00a0\u00bb border_color_all=\u00a0\u00bb#00B3DB\u00a0\u00bb border_style_all=\u00a0\u00bboutset\u00a0\u00bb box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#34EFE8&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2 style=\"text-align: center;\"><strong><span style=\"color: #ffffff;\">Je veux trouver des experts<\/span><\/strong><\/h2>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.21.0&Prime; _dynamic_attributes=\u00a0\u00bblink_option_url\u00a0\u00bb _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#00B3DB\u00a0\u00bb custom_margin=\u00a0\u00bb0px||||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb11px||||false|false\u00a0\u00bb link_option_url=\u00a0\u00bb@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM1MCIsImVuYWJsZV9odG1sIjoib2ZmIn19@\u00a0\u00bb border_radii=\u00a0\u00bbon|9px|9px|9px|9px\u00a0\u00bb border_color_all=\u00a0\u00bb#00B3DB\u00a0\u00bb border_style_all=\u00a0\u00bboutset\u00a0\u00bb box_shadow_style=\u00a0\u00bbpreset4&Prime; box_shadow_color=\u00a0\u00bb#34EFE8&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2 style=\"text-align: center;\"><span style=\"color: #ffffff;\">Je veux proposer mes services<\/span><\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; module_id=\u00a0\u00bbclient\u00a0\u00bb module_class=\u00a0\u00bbclient\u00a0\u00bb _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb min_height=\u00a0\u00bb554px\u00a0\u00bb custom_margin=\u00a0\u00bb-48px|||||\u00a0\u00bb custom_padding=\u00a0\u00bb18px||0px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb-37px|||||\u00a0\u00bb custom_padding=\u00a0\u00bb15px|||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h1><span class=\"emoji\">\ud83d\udc4b<\/span> Je veux trouver un expert !<\/h1>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb min_height=\u00a0\u00bb419.1px\u00a0\u00bb custom_margin=\u00a0\u00bb-19px|auto|-65px|auto||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#000000&Prime; text_line_height=\u00a0\u00bb1.3em\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><strong><span style=\"color: #000000;\">Nous sommes une plateforme de vid\u00e9oconf\u00e9rences 1:1 o\u00f9 vous trouverez toutes sortes de professionnels et d&rsquo;influenceurs. <a class=\"emoji\" href=\"https:\/\/apps.timwhitlock.info\/emoji\/tables\/unicode#emoji-modal\" title=\"U+1F632\"><span class=\"emoji\"><\/span><\/a><\/span><\/strong><span style=\"color: #000000;\"><\/span><\/p>\n<p><span style=\"color: #000000;\"><\/span>1. Inscrivez-vous, <span style=\"color: #000000;\">choisissez un service qui vous int\u00e9resse<\/span>, <span style=\"font-size: 14px;\">et appelez-le maintenant s&rsquo;il est en ligne, ou r\u00e9servez un appel vid\u00e9o.<\/span><\/p>\n<p>2. R\u00e9pondez \u00e0 la question que vous pose le fournisseur, pour qu&rsquo;il sache s&rsquo;il peut vous aider avec un sujet sp\u00e9cifique.<\/p>\n<p>S\u00e9lectionnez la dur\u00e9e pendant laquelle vous souhaitez parler (<a href=\"https:\/\/help.handup.app\/pricing\">plus d&rsquo;infos ici<\/a>).<\/p>\n<p>Pour chaque service, vous verrez :<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>La dur\u00e9e minimale propos\u00e9e par le fournisseur,<\/li>\n<li>Le temps recommand\u00e9 par le fournisseur pour offrir un service optimal. Nous bloquons le montant sur votre carte bancaire jusqu&rsquo;\u00e0 la fin de l&rsquo;appel, mais si vous d\u00e9pensez moins, nous lib\u00e9rons le solde restant (comme dans les stations-service)<\/li>\n<li>Personnalisez la dur\u00e9e selon vos besoins !<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><a class=\"emoji\" href=\"https:\/\/apps.timwhitlock.info\/emoji\/tables\/unicode#emoji-modal\" title=\"U+1F308\"><\/a><a class=\"emoji\" href=\"https:\/\/apps.timwhitlock.info\/emoji\/tables\/unicode#emoji-modal\" title=\"U+1F308\"><\/a><a class=\"emoji\" href=\"https:\/\/apps.timwhitlock.info\/emoji\/tables\/unicode#emoji-modal\" title=\"U+1F308\"><\/a>4. Parlez, profitez, apprenez et r\u00e9solvez !! <a class=\"emoji\" href=\"https:\/\/apps.timwhitlock.info\/emoji\/tables\/unicode#emoji-modal\" title=\"U+1F308\"><span class=\"emoji\"><\/span><\/a>\ud83c\udf08\ud83c\udf08<a class=\"emoji\" href=\"https:\/\/apps.timwhitlock.info\/emoji\/tables\/unicode#emoji-modal\" title=\"U+1F308\"><\/a><\/p>\n<p>Voulez-vous devenir fournisseur d&rsquo;appels ? <a href=\"https:\/\/help.handup.app\/create-service\/\">Voici comment<\/a> !<\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #ffffff;\"><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_video src=\u00a0\u00bbhttps:\/\/www.youtube.com\/watch?v=587YwW2x-UU\u00a0\u00bb _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; sticky_enabled=\u00a0\u00bb0&Prime; custom_margin=\u00a0\u00bb||20px|||\u00a0\u00bb][\/et_pb_video][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb3px||0px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb min_height=\u00a0\u00bb80px\u00a0\u00bb custom_padding=\u00a0\u00bb||0px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb41px|||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h1><span class=\"emoji\">\u270c<\/span> <span style=\"color: #2d2d2d;\"><span style=\"color: #2b2b2b;\">Comment Hand Up <strong>vous prot\u00e8ge-t-il<\/strong> ?<\/span><\/span><\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb min_height=\u00a0\u00bb372.1px\u00a0\u00bb custom_margin=\u00a0\u00bb|auto|-65px|auto||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#000000&Prime; text_line_height=\u00a0\u00bb1.3em\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><strong><span style=\"color: #000000;\">Lorsque vous appelez avec nous :<\/span><\/strong><\/p>\n<p>&#8211; Si le fournisseur ne se pr\u00e9sente pas \u00e0 l&rsquo;appel, arrive en retard, ou rencontre des probl\u00e8mes de connexion Internet, nous d\u00e9duirons cela du prix de l&rsquo;appel.<\/p>\n<p>&#8211; Le co\u00fbt varie en fonction des minutes que vous consommez, vous n&rsquo;avez pas \u00e0 payer un temps obligatoire.<\/p>\n<p>&#8211; Vous pouvez expliquer au fournisseur d&rsquo;appel ce dont vous avez besoin avant d&rsquo;appeler, au cas o\u00f9 il ne saurait pas r\u00e9pondre et refuserait l&rsquo;appel.<\/p>\n<p>&#8211; Hand Up lutte contre l&rsquo;usurpation d&rsquo;identit\u00e9, en authentifiant le fournisseur avec ses r\u00e9seaux sociaux, liens vers les sites Web et autres informations d&rsquo;identification.<\/p>\n<p>&#8211; Nous nous int\u00e9grons \u00e0 la meilleure et la plus s\u00e9curis\u00e9e passerelle de paiement par carte : Stripe.<\/p>\n<p>&#8211; Politique d&rsquo;annulation de r\u00e9servation, \u00e9quitable pour vous en tant que client et pour le fournisseur.<\/p>\n<p>&#8211; Vous avez acc\u00e8s aux \u00e9valuations et commentaires d&rsquo;autres clients r\u00e9els.<\/p>\n<p>&#8211; Vous aurez acc\u00e8s aux factures.<\/p>\n<p>&#8211; Nous utilisons l&rsquo;intelligence artificielle pour d\u00e9tecter la fraude et les ill\u00e9galit\u00e9s.<\/p>\n<p>Voulez-vous devenir fournisseur d&rsquo;appels ? <a href=\"https:\/\/help.handup.app\/create-service\/\">Voici comment<\/a> !<\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #ffffff;\"><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_signup provider=\u00a0\u00bbsendinblue\u00a0\u00bb sendinblue_list=\u00a0\u00bbapikey|2&Prime; first_name_field=\u00a0\u00bboff\u00a0\u00bb last_name_field=\u00a0\u00bboff\u00a0\u00bb use_custom_fields=\u00a0\u00bbon\u00a0\u00bb success_message=\u00a0\u00bbVerifica el email que te acabamos de enviar, comprueba la carpeta de spam\u00a0\u00bb title=\u00a0\u00bbInscrivez-vous \u00e0 notre Newsletter!\u00a0\u00bb description=\u00a0\u00bb <\/p>\n<p>&#8211; Nueva funcionalidad y paises<\/p>\n<p>&#8211; <span>Consejos y trucos<\/span><\/p>\n<p>&#8211; Eventos, <span>webinars y mucho m\u00e1s<\/span><span\/><\/p>\n<\/p>\n<p> \u00a0\u00bb _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#00B3DB\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_signup_custom_field field_id=\u00a0\u00bbAPELLIDOS\u00a0\u00bb field_title=\u00a0\u00bbMe interesa contenido para&#8230;\u00a0\u00bb field_type=\u00a0\u00bbradio\u00a0\u00bb radio_options=\u00a0\u00bb%91{%22value%22:%22Videocall client%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%22Videocall provider%22,%22checked%22:0,%22dragID%22:0}%93&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb predefined_field=\u00a0\u00bbAPELLIDOS\u00a0\u00bb][\/et_pb_signup_custom_field][\/et_pb_signup][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Je veux trouver des expertsJe veux proposer mes services\ud83d\udc4b Je veux trouver un expert ! &nbsp;Nous sommes une plateforme de vid\u00e9oconf\u00e9rences 1:1 o\u00f9 vous trouverez toutes sortes de professionnels et d&rsquo;influenceurs. 1. Inscrivez-vous, choisissez un service qui vous int\u00e9resse, et appelez-le maintenant s&rsquo;il est en ligne, ou r\u00e9servez un appel vid\u00e9o. 2. R\u00e9pondez \u00e0 la [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":1117,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[],"tags":[],"class_list":["post-2123","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/help.handup.app\/fr\/wp-json\/wp\/v2\/pages\/2123","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.handup.app\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.handup.app\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.handup.app\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/help.handup.app\/fr\/wp-json\/wp\/v2\/comments?post=2123"}],"version-history":[{"count":0,"href":"https:\/\/help.handup.app\/fr\/wp-json\/wp\/v2\/pages\/2123\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/help.handup.app\/fr\/wp-json\/wp\/v2\/media\/1117"}],"wp:attachment":[{"href":"https:\/\/help.handup.app\/fr\/wp-json\/wp\/v2\/media?parent=2123"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.handup.app\/fr\/wp-json\/wp\/v2\/categories?post=2123"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.handup.app\/fr\/wp-json\/wp\/v2\/tags?post=2123"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}