{"id":2194,"date":"2023-06-06T15:54:28","date_gmt":"2023-06-06T15:54:28","guid":{"rendered":"https:\/\/help.handup.app\/ajuda\/"},"modified":"2024-04-08T08:02:25","modified_gmt":"2024-04-08T08:02:25","slug":"ajuda","status":"publish","type":"page","link":"https:\/\/help.handup.app\/pt-pt\/","title":{"rendered":"Ajuda"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;145px&#8221; height=&#8221;229px&#8221; max_height=&#8221;260px&#8221; custom_margin=&#8221;0px||-7px||false|false&#8221; custom_padding=&#8221;3px||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;419.1px&#8221; custom_margin=&#8221;52px|auto|-65px|auto|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#00B3DB&#8221; custom_margin=&#8221;0px|||14px|false|false&#8221; custom_padding=&#8221;11px||||false|false&#8221; link_option_url=&#8221;#client&#8221; border_radii=&#8221;on|9px|9px|9px|9px&#8221; border_color_all=&#8221;#00B3DB&#8221; border_style_all=&#8221;outset&#8221; box_shadow_style=&#8221;preset4&#8243; box_shadow_color=&#8221;#34EFE8&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: center;\"><strong><span style=\"color: #ffffff;\">Quero encontrar especialistas<\/span><\/strong><\/h2>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; _module_preset=&#8221;default&#8221; background_color=&#8221;#00B3DB&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;11px||||false|false&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM1MCIsImVuYWJsZV9odG1sIjoib2ZmIn19@&#8221; border_radii=&#8221;on|9px|9px|9px|9px&#8221; border_color_all=&#8221;#00B3DB&#8221; border_style_all=&#8221;outset&#8221; box_shadow_style=&#8221;preset4&#8243; box_shadow_color=&#8221;#34EFE8&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: center;\"><span style=\"color: #ffffff;\">Quero oferecer meus servi\u00e7os<\/span><\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;client&#8221; module_class=&#8221;client&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;554px&#8221; custom_margin=&#8221;-48px|||||&#8221; custom_padding=&#8221;18px||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;-37px|||||&#8221; custom_padding=&#8221;15px|||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1><span class=\"emoji\">\ud83d\udc4b<\/span> Quero encontrar um especialista!<\/h1>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;419.1px&#8221; custom_margin=&#8221;-19px|auto|-65px|auto||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#000000&#8243; text_line_height=&#8221;1.3em&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong><span style=\"color: #000000;\">Somos um marketplace de videochamadas 1:1 onde voc\u00ea encontrar\u00e1 todo tipo de profissionais e influenciadores. <a class=\"emoji\" href=\"https:\/\/apps.timwhitlock.info\/emoji\/tables\/unicode#emoji-modal\" title=\"U+1F632\"><span class=\"emoji\"><\/span><\/a><\/span><\/strong><span style=\"color: #000000;\"><\/span><\/p>\n<p><span style=\"color: #000000;\"><\/span>Registre-se, <span style=\"color: #000000;\">escolha um servi\u00e7o que lhe interesse e<\/span> <span style=\"font-size: 14px;\">ligue agora se ele estiver online, ou agende uma videochamada.<\/span><\/p>\n<p>2. Responda \u00e0 pergunta feita pelo provedor, para que ele saiba se pode ajud\u00e1-lo com qualquer assunto espec\u00edfico.<\/p>\n<p>Escolha o tempo que deseja falar (<a href=\"https:\/\/help.handup.app\/pricing\">mais informa\u00e7\u00f5es aqui<\/a>).<\/p>\n<p>Em cada servi\u00e7o voc\u00ea ver\u00e1:<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>A dura\u00e7\u00e3o m\u00ednima oferecida pelo provedor,<\/li>\n<li>O tempo recomendado pelo provedor para fornecer um servi\u00e7o \u00f3timo. Bloqueamos o valor em seu cart\u00e3o banc\u00e1rio at\u00e9 o final da chamada, mas se gastar menos, liberamos o saldo restante (como nos postos de gasolina)<\/li>\n<li>Personalize a dura\u00e7\u00e3o que voc\u00ea quiser!<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><a class=\"emoji\" href=\"https:\/\/apps.timwhitlock.info\/emoji\/tables\/unicode#emoji-modal\" title=\"U+1F308\"><\/a><a class=\"emoji\" href=\"https:\/\/apps.timwhitlock.info\/emoji\/tables\/unicode#emoji-modal\" title=\"U+1F308\"><\/a><a class=\"emoji\" href=\"https:\/\/apps.timwhitlock.info\/emoji\/tables\/unicode#emoji-modal\" title=\"U+1F308\"><\/a>4. Fale, aproveite, aprenda e resolva!! <a class=\"emoji\" href=\"https:\/\/apps.timwhitlock.info\/emoji\/tables\/unicode#emoji-modal\" title=\"U+1F308\"><span class=\"emoji\"><\/span><\/a>\ud83c\udf08\ud83c\udf08<a class=\"emoji\" href=\"https:\/\/apps.timwhitlock.info\/emoji\/tables\/unicode#emoji-modal\" title=\"U+1F308\"><\/a><\/p>\n<p>Quer ser um provedor de chamadas? <a href=\"https:\/\/help.handup.app\/create-service\/\">Aqui contamos como!<\/a><\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #ffffff;\"><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_video src=&#8221;https:\/\/www.youtube.com\/watch?v=587YwW2x-UU&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243; custom_margin=&#8221;||20px|||&#8221;][\/et_pb_video][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;3px||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;80px&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;41px|||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1><span class=\"emoji\">\u270c<\/span> <span style=\"color: #2d2d2d;\"><span style=\"color: #2b2b2b;\">Como a Hand Up <strong>te protege<\/strong>?<\/span><\/span><\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;372.1px&#8221; custom_margin=&#8221;|auto|-65px|auto||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#000000&#8243; text_line_height=&#8221;1.3em&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong><span style=\"color: #000000;\">Quando voc\u00ea liga conosco:<\/span><\/strong><\/p>\n<p>&#8211; Se o provedor n\u00e3o comparecer \u00e0 consulta, chegar atrasado ou tiver problemas de conex\u00e3o com a internet, descontaremos do pre\u00e7o da chamada.<\/p>\n<p>&#8211; O custo varia de acordo com os minutos que voc\u00ea consome, voc\u00ea n\u00e3o precisa pagar por um tempo obrigat\u00f3rio.<\/p>\n<p>&#8211; Voc\u00ea pode explicar ao provedor da chamada o que voc\u00ea precisa antes de ligar, caso ele n\u00e3o saiba responder e rejeite a chamada.<\/p>\n<p>&#8211; A Hand Up combate a suplanta\u00e7\u00e3o de identidade, autenticando o provedor com suas redes sociais, links para sites e outras credenciais.<\/p>\n<p>&#8211; Nos integramos \u00e0 melhor e mais segura plataforma de pagamentos com cart\u00e3o: Stripe.<\/p>\n<p>&#8211; Pol\u00edtica de cancelamento de reservas, justa para voc\u00ea como cliente e para o provedor.<\/p>\n<p>&#8211; Voc\u00ea tem acesso a avalia\u00e7\u00f5es e coment\u00e1rios de outros clientes reais.<\/p>\n<p>&#8211; Voc\u00ea ter\u00e1 acesso a faturas.<\/p>\n<p>-Usamos intelig\u00eancia artificial para detectar fraudes e ilegalidades.<\/p>\n<p>Quer ser um provedor de chamadas? <a href=\"https:\/\/help.handup.app\/create-service\/\">Aqui contamos como<\/a>!<\/p>\n<p><span style=\"color: #000000;\"> <\/span><\/p>\n<p><span style=\"color: #ffffff;\"><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_signup provider=&#8221;sendinblue&#8221; sendinblue_list=&#8221;apikey|2&#8243; first_name_field=&#8221;off&#8221; last_name_field=&#8221;off&#8221; use_custom_fields=&#8221;on&#8221; success_message=&#8221;Verifica el email que te acabamos de enviar, comprueba la carpeta de spam&#8221; title=&#8221;Assine nossa Newsletter!&#8221; description=&#8221; <\/p>\n<p>&#8211; Nueva funcionalidad y paises<\/p>\n<p>&#8211; <span>Consejos y trucos<\/span><\/p>\n<p>&#8211; Eventos, <span>webinars y mucho m\u00e1s<\/span><span\/><\/p>\n<\/p>\n<p> &#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#00B3DB&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_signup_custom_field field_id=&#8221;APELLIDOS&#8221; field_title=&#8221;Me interesa contenido para&#8230;&#8221; field_type=&#8221;radio&#8221; radio_options=&#8221;%91{%22value%22:%22Videocall client%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%22Videocall provider%22,%22checked%22:0,%22dragID%22:0}%93&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; predefined_field=&#8221;APELLIDOS&#8221;][\/et_pb_signup_custom_field][\/et_pb_signup][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Quero encontrar especialistasQuero oferecer meus servi\u00e7os\ud83d\udc4b Quero encontrar um especialista! &nbsp;Somos um marketplace de videochamadas 1:1 onde voc\u00ea encontrar\u00e1 todo tipo de profissionais e influenciadores. Registre-se, escolha um servi\u00e7o que lhe interesse e ligue agora se ele estiver online, ou agende uma videochamada. 2. Responda \u00e0 pergunta feita pelo provedor, para que ele saiba se [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":1120,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[],"tags":[],"class_list":["post-2194","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/help.handup.app\/pt-pt\/wp-json\/wp\/v2\/pages\/2194","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.handup.app\/pt-pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.handup.app\/pt-pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.handup.app\/pt-pt\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/help.handup.app\/pt-pt\/wp-json\/wp\/v2\/comments?post=2194"}],"version-history":[{"count":1,"href":"https:\/\/help.handup.app\/pt-pt\/wp-json\/wp\/v2\/pages\/2194\/revisions"}],"predecessor-version":[{"id":2195,"href":"https:\/\/help.handup.app\/pt-pt\/wp-json\/wp\/v2\/pages\/2194\/revisions\/2195"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/help.handup.app\/pt-pt\/wp-json\/wp\/v2\/media\/1120"}],"wp:attachment":[{"href":"https:\/\/help.handup.app\/pt-pt\/wp-json\/wp\/v2\/media?parent=2194"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.handup.app\/pt-pt\/wp-json\/wp\/v2\/categories?post=2194"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.handup.app\/pt-pt\/wp-json\/wp\/v2\/tags?post=2194"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}